Terms of service

Terms of Service

1. Introduction

Welcome to The Muscle Agents (https://themuscleagents.eu). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

2. Eligibility

By using our services, you confirm that you are at least 18 years old, or that you have the consent of a parent or guardian if under 18.

3. Products and Services

Our products are created using a Print on Demand (POD) system. This means each item is produced individually after an order is placed. Product images shown on the website are for illustrative purposes; slight variations in color or placement may occur.

4. Orders and Payments

  • All prices displayed on the website are in EUR (€) and include VAT where applicable.

  • We accept payments through secure providers (PayPal, Stripe, Klarna, credit card, Apple Pay, Google Pay).

  • Your order is confirmed once payment has been successfully processed.

5. Shipping and Delivery

  • We deliver to all European countries.

  • Standard shipping: €3 flat rate.

  • Free shipping for orders over €59.

  • Delivery times: approx. 5–10 business days.

  • Deliveries are not made on Sundays or public holidays.

6. Returns and Refunds

Because our products are custom-made using POD, we only accept returns in the case of defects or production errors.
For details, please see our Refund Policy.

7. User Responsibilities

By placing an order, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details.

8. Intellectual Property

All designs, logos, text, and images on this website are the property of The Muscle Agents or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

The Muscle Agents shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, except where required by law.

10. Governing Law

These Terms are governed by the laws of the European Union and Germany (as the company’s place of registration). Any disputes shall be resolved in the competent courts of Germany.

11. Contact Information

If you have any questions regarding these Terms, please contact us:
📧 support@themuscleagents.eu