Privacy policy

Privacy Policy and Cookies Policy

1. Introduction

The Muscleagents (https://themuscleagents.eu) respects your privacy and complies with the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from our store.

Data Controller:
The Muscleagents
Fontanestrasse 12, 85055 Ingolstadt, Germany

+491722892766

If you have any questions, requests, or concerns about how we process your data, you can contact us at the email address below.
📧 contact@themuscleagents.eu

2. Data We Collect

When you use our store, we may collect the following information:

  • Personal details: name, billing/shipping address, email, phone number.

  • Payment details: processed securely by third-party providers (we do not store credit card information).

  • Order history and customer preferences.

  • Technical information: IP address, browser type, device data, and cookies.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order updates and important account information.

  • Improve our website and services.

  • Comply with legal, tax, and accounting obligations.

We never sell or rent your personal data to third parties.

4. Sharing of Data

Your personal data may be shared only with:

  • Service providers (e.g., Printify, shipping carriers) for order fulfillment.

  • Payment providers (e.g., Stripe, PayPal, Klarna) for secure transactions.

  • Authorities if legally required.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential site functionality.

  • Improve browsing experience and analyze traffic.

  • Personalize content and marketing.

You can manage or disable cookies through your browser settings at any time.
👉 For more details, please see our Cookie Policy .

6. Data Retention

We retain personal data only for as long as necessary:

  • Order and tax-related information: up to 10 years (required by German and EU tax law).

  • Customer accounts and order history: until you request deletion.

  • Marketing communications: until you unsubscribe or withdraw consent.

7. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to the processing of your data.

  • Request data portability.

  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at: 📧 contact@themuscleagents.eu

8. Security

We use industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure!

9. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be published on this page, with the updated date indicated at the top.

Cookie Policy

1. Introduction

This Cookie Policy explains how The Muscle Agents (https://themuscleagents.eu) uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites work more efficiently and provide useful information to the site owners.

3. Types of Cookies We Use

  • Essential Cookies
    Required for the website to function properly (e.g., shopping cart, checkout, login).
    Without these, our store cannot operate correctly.

  • Performance & Analytics Cookies
    Collect information about how visitors use the site (e.g., pages visited, time spent).
    These cookies help us improve the website and user experience.

  • Functional Cookies
    Allow the website to remember your preferences (e.g., language, region).

  • Marketing & Advertising Cookies
    Used to deliver ads more relevant to you and your interests.
    They also help limit how often you see an ad and measure campaign effectiveness.

4. Third-Party Cookies

We may use cookies from trusted third-party services such as:

  • Google Analytics (website traffic analysis)

  • Google Ads / YouTube (advertising and remarketing)

  • Social Media Platforms (e.g., Facebook, Instagram, Pinterest)

These providers may use cookies to collect information about your browsing behavior across different websites.

5. How to Control Cookies

You have the right to decide whether to accept or reject cookies:

  • Most browsers allow you to block or delete cookies through settings.

  • You can opt out of personalized Google advertising via: Google Ads Settings.

  • If you disable certain cookies, some parts of our website may not function properly.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices.
Any updates will be posted on this page.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us:
📧 contact@themuscleagents.eu